Information from Oak House Dental - Oak House Dental Practice

Site last updated: 12th August 2020
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Important information before you attend your booked appointment, please read ....

Please be aware that we are still under some restrictions over what treatment we  can provide, but we will be doing our best to provide your treatment in the  safest conditions, in line with current national  guidance.

If your appointment is unsuitable, or you wish to postpone  your appointment until a later date, or if you have any of the Covid-19 symptoms (high temperature, cough, loss of taste/smell) please contact us as soon as possible to arrange a more convenient time. You can contact us via email appointment@the-oak-house.com 24/7 or on 01872 222922 during normal surgery  hours to discuss.

Please note that we will  charge for any late cancellations or missed appointments, depending on the  length of your appointment, as surgery time is more restricted at the present  time.

Please also note:
  1. We will only be able to allow patients with pre-booked  appointments to attend the practice, so please don't just turn up, as you  will not be allowed access.
  2. Please attend your appointments on time (as we will try to  limit the number of people in the practice at any time) - If you arrive early,  please wait outside until your allocated time.
  3. Please attend your appointment on your own (again to limit  people in the practice) unless you need a parent or carer to attend with  you.
  4. We will be asking you pre-appointment screening questions about  Covid-19 symptoms and we may take temperature on arrival, together with hand  sanitisation and we may provide you with a mask to wear, eg. if you are  accompanying another person.
  5. Some treatments will still be limited, but we will be able to provide an interim solution for you
  6. Please  use  toilet facilities at home, as toilets in the surgery will be for use in  emergency only (in line with national guidance)
  7. Surgery time will be even more precious for the time being, so if  you are unable attend for any reason, please let us know ASAP so that we can  reallocate the time, charges  will be made for missed appointments - you can contact us at  appointment@the-oak-house.com or  01872 222922 when we are open
  8. If  you are still self-isolating, or would otherwise prefer to delay your routine  appointment, please just let us know and we can update your reminders  accordingly - appointment@the-oak-house.com  

We thank you for your understanding & co-operation during this time.
Andrew & Lisa Ridout and The Oak House Team
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ABOUT US
At Oak House we have recently celebrated our 20th Birthday. Opening in October 1998, as a new NHS Dental Practice, we cared for over 12, 000 NHS Dental patients over 10 years. Due to changes in NHS contracts, we left the NHS sector and joined Denplan in October 1999, to focus on our preventive patient care.
SURGERY HOURS
Monday, Tuesday, Wednesday:
7.45am – 1pm   &   2pm – 5.30pm

Thursday:
8.00am – 12 midday

Thursday, Friday - Home Visits
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